Offer and deliver services to your customers with a specialized, intuitive, and adaptable platform.

71% of customers switch brands seeking better, more complete services. We make it simple and profitable to offer these services at scale.

Customers are becoming increasingly demanding.

Adding services (installation, maintenance, remodeling) to your usual offering can be the difference between a satisfied customer and one who goes to the competition.

But you know scaling these services can be expensive, chaotic, and even risky...

Would you trust your NPS to uncontrolled technicians?

Doesn’t sound like a good idea, does it?

Organize, coordinate, and supervise your service professionals with a simple, intuitive, and scalable platform.

Configurable & integrable

Don’t settle for rigid solutions that don’t adapt to you—we tailor the platform to your needs.

Specialists in LATAM

International options overlook your language and priorities; we are from LATAM and deeply understand the market’s nuances.

Cost-efficient

Our variable pricing model per service lets you grow at your own pace and maximize ROI.

A world-class platform, custom fitted and in your language.

Our years of experience with major international companies taught us a fundamental lesson: you can’t solve problems you don’t understand.

We can help because we deeply understand the market and its challenges.

+2.000

Services managed monthly through Sodtrack.

12 Countries

Where the platform is currently operational

Active users (brands and technicians) daily.

+1.300

Control and visibility over your service operations.

Real-time traceability of everything happening post-sale.

Real-time alerts and digitized evidence of completed tasks.

Metrics-enriched dashboards to drive continuous improvement and technician performance management.

Greater operational efficiency

Empower your coordination team to manage more technical professionals delivering more services.

Leverage intelligence and automation to reduce manual tasks, free up team time, and minimize coordination errors.

Enable scalable growth without hiring an army of coordinators.

Comprehensive offerings

(Product + Service)

Integrate services into your portfolio across all channels reliably.

Allow customers to pay and schedule in one seamless process.

Maximize cart conversion while increasing SOW (average spend).

Turn services into a value generator, not a cost source.

Increase NPS loyalty with quality services.

Drive sales through technicians.

Boost long-term profitability.

Smart scheduling for seamless coordination.

Intelligent algorithms based on dynamic schedules.

Service assignments and scheduling without conflicts or double bookings.

Triple scheduling mechanism (by customer, coordinator, or technician) and dual assignment mechanism (automatic and direct).

Native WhatsApp integrations to meet your customers where they are.

Conversational flows to keep customers informed.

Service professional notifications to accept service requests.

All powered by AI to deliver a unique experience for every customer.

Growing your business efficiently has never been easier

1.

Getting started

2.

Implementation

In just 30 days, our team will integrate our platform with your business so you can start.

3.

Growth

Your service unit thrives, your customers are more satisfied, and your business scales seamlessly.

Are you a service provider looking to receive more orders?

Join our network of referred providers and gain access to work orders from top companies in Latin America managing over 20,000 services monthly through the Sodtrack ecosystem.

Discover the benefits

FAQs

Do I need to hire more staff for this to work?

It always depends on your current setup, but generally: no. One of the main advantages of our platform is that you’ll be able to manage significantly more services with your existing team. Automation and smart scheduling make this possible.

Why pay for something I can do with a spreadsheet?

Spreadsheets can be helpful in early stages, but as your operations grow, they become inefficient and prone to errors. Our platform allows you to scale in an organized manner with real-time control and visibility.

What if I don’t sell enough services to justify it?

Our variable pricing model adapts to your service volume, allowing you to grow at your own pace without incurring high fixed costs.

What is Sodtrack's mission?

Becoming the operating system for field services in LATAM and the U.S., provided to end consumers. This includes all sectors where delivering field services to end consumers is relevant, such as home improvement, retail, healthcare, beauty, utilities, property management, and more.

It also involves creating technology and connecting all stakeholders in the service ecosystem for each industry, including the end consumer, the contractor or employee, the company offering the services, financial institutions providing financing options, and others.

What kind of technology powers the Sodtrack platform?

Our software is multi-user (independent production and testing environments for each client). The platforms we use to manage servers are AWS and Google Cloud. Our front-end development is based on the React framework, while our back-end relies on the NestJS framework. Both utilize Typescript as the primary language.

We offer various user interfaces, including:

- An administrator web platform.

- A service provider web platform.

- A service provider mobile app.

- A web platform for service provider networks (aggregators).

- A BI tool for managing reports and KPIs.

- All our APIs are well-documented and ready for integration.

Our technology stack follows a microservices-oriented architecture, making it highly scalable, reliable, and modular to meet individual client needs. We are not a one-size-fits-all, rigid solution but rather a customizable system built around desired modules and functionalities to adapt to each specific context.

Can Sodtrack be integrated?

Our APIs and terminals are well-documented and designed with a logic that prioritizes integration, making it compatible with any software the client needs. We typically integrate with your e-commerce platform (such as VTEX or others), as well as your logistics management software, ERP, and ticketing systems.